What our clients are saying
Our experience with Rick Nichols and the team at Mission was fantastic! We were relocating back to the state and the communication and responsiveness were outstanding. Our questions and minor issues were addressed in an incredibly fast manner. We have recommended Mission to our friends and would absolutely use them in the future. Ask for Rick, he is the best!
"I have been very impressed and very appreciative of both Rick and Doug at Mission Realty. I am new to the landlord business and recently encountered a situation which, I'm assured, most never have to deal with. Rick and Doug took charge, came to me with options and their recommendations, and kept me informed of the progress they were making in sorting out the situation. I was impressed with their advocacy on behalf of the tenant and their willingness, as people and as a business, to ensure the wellbeing of the tenant while never losing their focus on my investment."
"I work in the property management industry and can say Rick, Doug and the entire team at Mission Realty are at the top of the Richmond Property Management field. Not only are they engaged in their business, they are truly after the best customer service possible. If you're in Richmond and considering having someone manage your investment properties give these guys a call and talk with them. You'll be impressed."
“We are very happy with our decision to hire Mission Realty. We know that our properties are being looked after professionally and profitably."
“In contrast to what we've received in the past, your report is professional and timely and your conduct has been outstanding. With new management on board, perhaps my aunt might make a more informed decision about whether to keep this property as a rental or sell it. Without the incoming cash flow of the past year, it was an impossible decision to make. Thank you for helping my family. We are glad we made the switch to Mission Realty!"
"I like working with Mission Realty because they take excellent care of my property. They are very responsive to my requests and inquiries as well as to the requests made by my tenant. I am kept informed of all issues in a timely manner. The high quality of service provided by Mission Realty gives me great piece of mind which is important to me, being out of state."
"This is our first rental property and Mission Realty Property Management walked us through each step of the process to get our house rented. Without Mission Realty and their expertise we are sure our house would have been on the rental market for much longer, instead we got it rented in a short time. Our property manager, Rick is always quick to reply to our questions, concerns or requests. Having Mission Realty as our property management company has definitely taken much of the stress out of being a landlord. "
Matt and Aleyna M.
"Rick Nichols and Mission Realty are an excellent team. Since we started with Rick we've received candid, transparent advice regarding our house, proactive communication and hard work on issues ranging from emergency repairs during the harsh winter to interaction with our renters to preparation for major home improvements. Despite working with Rick remotely, usually over the phone, I have come to trust his judgement implicitly. He and Mission Realty are trustworthy and professional - highly recommended!"
Brett & Amy M.
"I feel very confident leaving the decisions of the choice of the renters for my house. He is very reliable and always gets back to me in a timely manner if I ever have any questions. He also takes care of any problems the renters may have and just deducts it from my payment so I don't have to worry about calling anybody to take care of it. They are a very friendly and trustworthy company and I would refer them to all my friends and family who were interested in renting their property."
"We previously used two management companies to look after our house. We live out of state, and while both the representatives of both companies knew this, they were terrible with communications. As a result, we sought out a different management company and found Mission Realty and Rick. Rick Nichols is superb as communicating with us and taking care of all issues immediately. He is thoughtful and very considerate. We have been incredibly impressed by the level of service we have received and wholeheartedly recommend Rick and Mission Realty."
Michael and Maria O.
"Last summer my family and I made the decision to move several states away for a new job opportunity. At the time, renting our home was the furthest thing from our mind. However, as the months went by and we were unable to sell our home, we knew we needed to make some changes. We called Rick Nichols and Mission Realty and spoke to him about the possibility of renting our home. Leaving the most expensive thing you have ever bought in someone else’s hands when you are thousands of miles away is a scary thing! But, Rick made it easy to do and gave us peace of mind that everything was being taken care of. From signing the paperwork to finding a tenant the whole process moved rather quickly. When we had to make some repairs to the home, Rick made sure we had plenty of estimates to choose from and we knew he was working hard for us and the tenants have also been very pleased. I wholeheartedly recommend Rick and suggest you call him today – you won’t regret it."